Under professional holiday home management, guest communication is handled from the moment a booking inquiry is made until after check-out. This includes answering questions, confirming bookings, sending arrival instructions, providing local recommendations, and resolving any issues during the stay. For B2B property owners, this ensures that every guest receives a consistent and professional service, which leads to better reviews and repeat bookings. Many management companies also offer 24/7 multilingual support, enabling them to cater to international guests without adding operational burdens to the property owner’s workload.
How does guest communication work under professional management?
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